At Prestige Care Inc., and Prestige Senior Living, L.L.C., we take your privacy seriously. Please see below for our privacy policy:

We collect information from you when you fill out a contact form and submit it through our site. When submitting a form on our site you may be asked to enter your name, e-mail address, and phone number. You may, however, visit our site anonymously

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website, as we continually strive to enhance our offerings based on the information and feedback we receive from you
  • To improve customer service, as your information helps us to more effectively respond to your appointment requests and general inquiries

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our online privacy policy.

If we decide to change our privacy policy, we will post those changes on this page.

This Privacy Notice for California Residents supplements the information contained in the Privacy Policy. This Statement applies solely to all visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA). This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.

What are your California Consumer Privacy Act (CCPA) Privacy Rights?

1.   You can ask us what personal information we have about you, including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose.

2.   You can ask us to delete your personal information.

3.   You can ask that we stop selling your personal information.

More information on each of these requests is below.

1.   What personal information do you collect about me? If you make this request, we will return to you (to the extent required by law):

●                The categories of personal information we have collected about you.

●                The categories of sources from which we collect your personal information.

●                The business or commercial purpose for collecting or selling your personal information.

●                The categories of third parties with whom we share personal information.

●                The specific pieces of personal information we have collected about you.

●                A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

●                A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

You can ask us to provide you with this information free of charge up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.

2.   Delete My Personal Information: You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website or in-Community functions that require your personal information to operate.

3.   Stop Selling My Personal Information:

We do not sell your personal information for monetary consideration.  However, under some circumstances a transfer of personal information to a third party, without monetary consideration may be considered a “sale” under the CCPA.

We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods.

Exercising your CCPA Privacy Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us as at info@prestigecare.com.

Request verification process

Before processing your request to access or delete your personal information, we will verify your identity, to ensure that you are subject to the data that you are requesting. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

If you are an authorized agent, submitting a request to opt-out of the sale of data for a consumer who has authorized you to act on their behalf, please submit a copy of your written permission and proof of your registration as an authorized agent to cscompliance@prestigecare.com.

If you are a parent or legal guardian, submitting a request to opt-in to or out of the sale of data for a consumer below the age of 16, please navigate to the contact us page on our website and fill out the form, or email us at info@prestigecare.com.

Response Timing

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Collected, Disclosed or Sold in the Past 12 Months
1.       Identifiers. A real name, postal address, Internet Protocol address, email address, account name. To be clear, we do NOT collect identifiers such as a Social Security number, driver’s license number, passport number, or other similar identifiers.

2.       Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, address, telephone number, education, employment, employment history. To be clear, we do NOT collect personal information such as a Social Security number, passport number, driver’s license or state identification card number, insurance policy number, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information

3.       Commercial information. Records of CB Insights’ products or services purchased, obtained, or considered.

4.       Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement

5.       Geolocation data. Physical location, as related to IP address.

6.       Professional or employment-related information. Current or past job history.

7.       Protected classification characteristics under California or federal law

8.       Biometric information

9.       Sensory data

10.   Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

11.     Inferences drawn from other personal information.

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