Our Response to COVID-19

Prestige Care has made it a priority to ensure the health and safety of our residents, patients and team members since the onset of COVID-19. Across all 83 of our senior living communities and skilled nursing centers, our primary focus has been on preventing and limiting the spread of this illness by taking all preventive measures needed to keep those entrusted to our care safe.

This page includes information regarding our COVID-19 preventive and safety measures, response efforts, communication policies, and resident / patient engagement methods.

A Letter from Prestige Care's Leadership

May 22, 2020

Dear Residents, Patients and Family Members,

I wanted to take this time to write to you all and reassure you of Prestige’s commitment to keeping our residents, patients, families and team members healthy and safe during this difficult time.

In the wake of COVID-19, we are all facing unimaginable challenges. Please know that Prestige is doing all it can to overcome these challenges to prevent and limit the spread of this virus at our locations. We do not take our role of caring for those in need lightly and will continue to do everything in our power to ensure that our residents’ and patients’ lives are affected as little as possible by COVID-19.

Our hearts continue to be with those who have lost loved ones to COVID-19 and with those whose lives have been forever altered as a result of this terrible disease. Words simply cannot express my condolences; however, I hope you can take comfort in knowing that Prestige will continue to do its part to safeguard and support those who depend on us with quality care, compassion and transparency.

As we continue to work together to adapt to our new “normal”, it has been our goal to keep those we serve informed with up-to-date and ongoing communication. Should there be any changes to your loved one’s care plan, or updates regarding COVID-19 at their community or center, our team is committed to contacting you right away via email or phone.

Our lives may be altered, but our mission of “Personally Touching Lives Every Day” with respect, integrity, commitment and trust is—and always will be—the same. Whether you are a Prestige resident, patient, family or team member, I want to say thank you for your ongoing trust in our care. We understand this is a stressful time and we are here to support in any way we can.

We will get through this together.

Thank you,

Jason Delamarter 
Cheif Operating Officer, Prestige Care, Inc.

Our Response Efforts

Resident & Patient Engagement

Resident & Patient Engagement

Learn how we are keeping our residents and patients active and engaged during this time.

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Resident, Patient and Family Communication Methods

Resident, Patient and Family Communication Methods

Our goal during this time is to keep those we serve informed with up-to-date and regular communication.

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Additional resources for you to utilize regarding COVID-19 updates and information.

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Review our Frequently Asked Questions and learn more about how we are handling COVID-19 in our communities and centers.

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